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Frequently Asked Questions

1 / Do you take insurance?

Some of our therapists accept insurance. Click on the "Our Team" tab and on a team member to see what insurances they accept.

Insurances our therapists accept include Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, and Oxford.

2 / How much does therapy cost?

Each of our therapists have a self-pay rate based on clinical level and amount of experience. Click on the "Our Team" tab and on a team member to find their individual self-pay rates.

We do have therapists who offer a sliding scale rate. If you don't see a rate within your budget, call us and we will check on sliding scale availability or find you a therapist within your budget.

3 / How do I know if I need therapy?

You may benefit from therapy if you have experienced a traumatic or stressful event or life change, if you are feeling lower in mood than usual for a period of time, if you're struggling in relationships with those around you, if you are experiencing anxiety or panic more often, if you are not eating or sleeping like you usually do, or if you just need some additional support coping with life. Every person, regardless of gender, race, or socioeconomic status may benefit from therapy at some point in their life. There is no need to feel embarrassed or ashamed of wanting or needing to see a therapist. 

4 / How do I know if my child needs therapy?

Children can benefit from therapy too! We see kiddos for a variety of reasons including behavioral issues, anxiety, Attention Deficit and Hyperactivity Disorder (ADHD), depression, trauma from abuse and neglect, parent separation and divorce, grief and loss, stress from moving, bullying, and more. If your child has a sudden change in mood, behavior, or sleeping and eating patterns this may be a sign to have them see a therapist. 

5 / What is play therapy?

Play therapy is used for children, usually ages 3 to 10, as a way to meet them where they are developmentally in a therapeutic setting. In play therapy, toys are the words and play is the language. Play therapists use the play room and themselves to elicit processing of thoughts and feelings and incite change if needed. Playful activities may be used to help work through specific goals. 

6 / How long do I (or my child) need therapy?

The length of time in therapy depends on each person and their goals in therapy. Some clients may need a few weeks to a few months in therapy. Most of the clients we see are in therapy for approximately 6 months. Some clients are in therapy longer if they have experienced trauma. You are welcome to take a break from therapy anytime and come back to therapy anytime. Therapy is a process and some people are in therapy for a little while throughout their life. We will meet you where you or your child are at and collaborate on the timing of your treatment.

7 / What do all of these credentials / letters mean?

LPC -  Licensed Professional Counselor

RPT - Registered Play Therapist

LMFT - Licensed Marriage and Family Therapist

To earn the LPC credential, one must complete a master’s program in counseling or a related subject, which typically includes over 700 hours of clinical experience prior to graduating PLUS an additional 3,000 hours of clinical experience post-graduation under the supervision of a board-approved LPC-Supervisor. 

To earn the RPT credential, one must complete the above requirements to qualify for the LPC credential or other-related, independent license (such as LMFT or LCSW), complete at least 150 hours of play therapy-specific instruction, and complete a minimum of 350 hours of play therapy services under the supervision of an approved RPT-Supervisor.

To maintain these credentials, one is required to complete a certain number of Continuing Education courses each year. This allows those who hold these credentials to stay informed about the latest research and techniques in the field. 

8 / Can I get a school / work excuse note?

Yes! Contact your therapist or the main office number at 940-202-9719 and we can email you a school or work excuse.

7 / Can I leave the office while my child in therapy?

We ask that caregivers stay at the office in the lobby or in your car in case of an emergency unless otherwise discussed with your therapist. 

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